Operations Leader in Shorewood, IL at DSC Logistics

Date Posted: 12/8/2019

Job Snapshot

Job Description

Position Overview

The Operations Leader is responsible for directing and engaging employees and Team Leaders in DSC’s Logistics Center to achieve productivity goals. The Operations Leader will manage Team Leaders and will spend most of the time coaching and leading the operations team to efficiently and safely achieve production and quality goals. The role will collaborate with various DSC teams on implementing initiatives and coordinating resources to implement solutions and training.

Provide Leadership

  • Communicate clear expectations
  • Excite and empower the team
  • Deliver on our promise to employees

Manage the Workforce Team Leaders

  • Train Team Leaders and hold them accountable for performance
  • Ensure Team Leaders are observing, training and coaching operations employees to drive performance
  • Conduct regular team meetings
  • Walk the floor and create a strong presence in the Logistics Center
  • Provide consistent messaging and communications
  • Connect employees to DSC’s and the Customer’s business objectives

Deliver Performance (including Safety, Quality, Productivity & Customer Requirements)

  • Implement action plans to deliver results
  • Manage a staffing plan to drive results
  • Review employee & shift performance with Team Leaders
  • Drive cost reduction initiatives and continuous improvement activity
  • Support Team Leader efforts to improve operational performance

Oversee the Workplace Environment

  • Ensure the building is clean, safe and damage is being addressed and managed
  • Troubleshoot problems and remove obstacles so that Team Leaders can properly manage their shift
  • Ensure systems are set up appropriately and processes are adhered to, allowing operations employees to be productive
  • Manage the environment to ensure throughput and make the system work

Job Qualifications


  • Bachelor’s degree
  • 3-5 years of experience supervising employees and managing leaders
  • Skills in leadership, organization, communication and cross functional teamwork
  • Understanding of warehousing operations with experience in a distribution and/or manufacturing environment
  • Emphasis on safety is extremely important


  • Familiarity with MHE
  • Familiarity with Microsoft Office applications including Excel and Word
  • Familiarity with warehouse management systems or Red Prairie WMS is a plus

Personal Qualities

  • Ability shift priorities easily, and multi-task in a highly transactional environment
  • Excellent problem solving skills
  • Ability to engage with the workforce and leadership teams and create a positive environment and culture

The salary is commensurate with experience. We offer a market competitive benefits package, including medical, dental, vision, and life insurance, 401(k) match and tuition reimbursement. Local candidates only, please, as relocation assistance is not available for this position.

DSC Logistics is an equal opportunity employer. It is DSC’s policy to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, age, veteran status, disability or genetic information.